Terms and Conditions
Effective Date: October 1, 2024
Welcome to Shine Time LLC! These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with these terms. If you do not agree with any part of these Terms and Conditions, please do not use our website or services.
1. Services
Shine Time LLC offers professional soft washing and exterior cleaning services for both residential and commercial properties. All services are subject to availability, and we reserve the right to refuse service at our discretion.
2. Payment Terms
- Payment is due upon the completion of services unless otherwise agreed in writing.
- We accept cash, checks, and major credit/debit cards.
- Failure to pay on time may result in additional charges, including late fees.
3. Cancellations and Rescheduling
- Appointments can be canceled or rescheduled by contacting us at least 24 hours before the scheduled service time.
- Cancellations made within 24 hours of the appointment may incur a cancellation fee.
- Shine Time LLC reserves the right to cancel or reschedule appointments due to unforeseen circumstances, such as inclement weather or equipment failure.
4. Customer Responsibilities
- Customers are responsible for providing clear and safe access to the property and ensuring that any pets, fragile items, or obstacles are removed from service areas.
- Shine Time LLC is not liable for damage to items that have not been properly secured or moved.
5. Liability
- While we take great care to provide high-quality services, Shine Time LLC is not liable for any damage to property that is pre-existing or caused by factors outside our control.
- Customers must report any issues with the service within 48 hours of the service completion for resolution. Shine Time LLC’s liability is limited to the cost of the service provided.
6. Satisfaction Guarantee
We offer a satisfaction guarantee. If you are not completely satisfied with our services, please contact us within 48 hours of the service, and we will work with you to address your concerns.
7. Intellectual Property
All content, including but not limited to text, images, logos, and graphics on the Shine Time LLC website, is the intellectual property of Shine Time LLC. Unauthorized use, reproduction, or distribution of this content is prohibited.
8. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy. Please review the Privacy Policy for more information on how we collect, use, and protect your personal information.
9. Changes to Terms and Conditions
Shine Time LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website or services after changes are posted constitutes your acceptance of the revised terms.
10. Governing Law
These Terms and Conditions are governed by the laws of the state of Connecticut, without regard to its conflict of law principles. Any legal disputes arising from the use of our website or services shall be resolved in the courts of Connecticut.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Shine Time LLC
Email: shinetimect@gmail.com
By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.